Data We Gather
We gather and manage various types of personal information, including:
Our Use of Your Data
Your personal information is used for these purposes:
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Service Provision in Essex:
- Handling and overseeing your car rental reservations and contracts. Confirming your identity and checking compliance with our rental criteria. Coordinating the processes for picking up and returning vehicles. Managing payment transactions along with deposits and any applicable fees.
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Customer Communication in Essex (Legitimate Interest/Contractual Obligations):
- We provide booking confirmations, updates, and relevant rental information. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
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Marketing Consent and Legitimate Interest in Essex:
- We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opting out is always an option.
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Service Enhancement (Legitimate Interest):
- Evaluating website performance to improve user experience and site functionality. Conducting research to refine our vehicle fleet and service offerings.
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Legal Compliance in Essex Car Hire Services:
- Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing conflicts and upholding our terms of service.
Data Sharing Practices
Sharing Your Personal Data
- Service Partners in Essex: We collaborate with third-party companies to deliver our services, including payment processors and IT support. These partners are required to safeguard your data.
Your personal information is not sold to third parties.
Data Protection
We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. Our strategies encompass encryption, access restrictions, secure servers, and ongoing security evaluations. Despite these efforts, no method of electronic communication or storage can guarantee absolute security.
Data Retention Practices
We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration of retention may differ based on the nature of the information and the specific circumstances surrounding its processing.
6. Your Rights in Essex
Your rights under UK data protection law
- Access to Your Information: Obtain a copy of your personal information in our records.
For inquiries regarding your rights, please reach out to us.
Cookies and Tracking Practices
Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings at any time. Your choices in this regard will help us provide a more tailored experience.
Policy Revisions
This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page alongside a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how your information is handled.
Get in Touch
For inquiries regarding this Privacy Policy or data practices, contact us:
Essex Car Hire Solutions
Lovibonds Avenue, Witham, CM8, Essex, United Kingdom
Contact Number::
443332100115