Essex Terms of Service

Welcome to Essex Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhireessex.co.uk and our vehicle rental services. By using our services

1. Essex Rental Agreement

All vehicle rentals through Essex are subject to a detailed Rental Agreement provided with your booking confirmation or at vehicle collection. This agreement sets out specific terms, conditions, insurance information, charges, and your responsibilities for that rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will prevail.

2. Essex Eligibility

To rent a vehicle from Essex, you must:

  • Be at least 21 years old (age limits vary by vehicle type; additional charges may apply to drivers under 25). Hold a valid full driving licence appropriate for the vehicle class, held for the minimum period stated in the Rental Agreement. Provide valid identification and proof of address, and present the payment card used for the booking to Essex at vehicle collection.

3. Bookings and Payments

  • Bookings can be made through our website, by phone, or in person at our Essex office. A booking deposit may be required to secure your reservation. Full payment and a security deposit are normally due when the vehicle is collected. All prices are shown in British Pounds (£) and include VAT where applicable. ...

4. Essex Vehicle Collection and Return

  • You must inspect the vehicle thoroughly at collection and report any existing damage to Essex immediately. Essex and you will complete and sign a vehicle condition report. Return the vehicle to Essex in the same condition as collected, allowing for normal wear and tear. Any new damage will be assessed and charged accordingly.

5. Insurance and Indemnity

  • Essex provides basic third-party insurance with every rental. The Rental Agreement sets out full coverage information and the applicable excess amounts. Additional insurance options may be offered to lower your out-of-pocket costs. We recommend reviewing these options and the Rental Agreement carefully. You remain responsible for damage or loss up to the stated excess; purchasing extra coverage can reduce or eliminate that amount.

6. Cancellation and Amendments

Essex's cancellation and amendment policies vary by booking type and notice period. Please consult your booking confirmation or Rental Agreement for the specific details that apply to your reservation. Late cancellations or no-shows may incur charges.

7. Essex Prohibitions

You must not use the Essex vehicle for:

  • Essex prohibits use of the vehicle for any illegal purpose or activity. Racing, rallying, off-roading, or other hazardous driving events. Transporting hazardous or dangerous materials or regulated substances. Sub-letting the vehicle to third parties or permitting drivers who are not authorized. Operating the vehicle while impaired by alcohol or drugs. Use of the vehicle for purposes not intended by the manufacturer or by Essex.

Violating these restrictions may result in immediate rental termination and additional charges imposed by Essex.

8. Essex Liability Limitation

To the maximum extent permitted by English and Welsh law, Essex is not liable for indirect, incidental, special, or consequential damages, or loss of profits, data, or business, arising from your use of our services. Our total liability for any claim will not exceed t...

9. Governing Law (Essex)

These Terms are governed by the law of England and Wales as applied in Essex. Any disputes will be subject to the exclusive jurisdiction of the courts of Essex.

10. Essex Terms Update

Essex may modify these Terms at any time. Any changes take effect immediately upon posting on our website. Your continued use of Essex services constitutes acceptance of the revised Terms.

11. Essex Contact Information

For inquiries about these Terms, contact Essex at:

Essex Vehicle Hire Services
Harbour View, Chelmsford CM1 1AB, United Kingdom
Essex:: 014 2327 5006
Essex:: Your Essex Choice for Car Hire